The Remediation feature was introduced with Captivate 6. There are many YouTube videos explaining the setup. I still prefer the original one by Shameer Ayyappan.
The idea is that a learner when failing a Question will be navigated back to a content slide. When clicking the Next button on that content slide learner will return to the Question, and be able to change the answer. That is not a normal behavior for quiz slides, by design answers are blocked and attempts considered to be exhausted when leaving such a slide.
There are some issues with the feature:
- The learner will need to give a correct answer before being able to continue to the next slide. Result is an ‘eternal’ loop until the correct answer is given.
- Each learner will have a 100% score at the end. Not always what you want as developer.
Quite a while ago I designed a workaround to break the ‘loop’. Yesterday a user in the Adobe forums asked for such a workflow. This is the thread.
As usual I checked if the workflow still is functional on the most recent release (I am on 22.214.171.1243) and if it could be improved. You can guess that I replaced the former advanced actions by the much more useful and flexible shared actions.
Watch this example: it has two content slides, and two quiz slides. For the first question (T/F) remediation feature is used, but after a second failed attempt the learner will proceed to the next question. Remediation for the first slide is using the first content slide. Similar for the second quiz slide (MCQ): remediation is using the second content slide, and learner will go to the next slide (score) after the third attempt. Watch it using this link (rescalable) or the embedded fixed resolution version below:
The limitation for the workaround is the same as for the default Remediation feature: you cannot use partial scoring for the MCQ slides, because a partially correct answer is considered to be correct by Captivate.
Sort summary of the default Remediation setup:
- The next button on the content slide has the command ‘Return to Quiz’ for its Success event. That command will only be done when the slide is visited from a quiz slide. If that is not the case, the Next button uses the action ‘Go to Next Slide’.
- Attempts for the question slide is set to 1.
- The Last Attempt action for the Quiz slide has the action ‘Jump to Slide, pointing to the appropriate Content slide
To break the eternal loop:
1. User variables
Create two user variables:
- v_attempt: starts with a default value of 0 and is reusable for each quiz slide (will be reset to 0). It tracks the number of attempts on question level. There is no system variable possible. Only on quiz level you can use cpQuizInfoAttempts.
- v_max: will get assigned the number of attempts allowed for each question. In the example file, for the first question it has the value 2, for the second one the value 3. That makes it flexible.
Once you have the shared actions in an external library, no need for this first step. Just drag the shared actions (together) from the external library to the project library and they will be created automatically. Since they are in both shared actions, even if you replace the EnterQuest action by an advanced action, it will still be done by importing the second shared action FailureAct.
2. EnterQuest (Shared action)
This (standard) action is triggered by the On Enter event of the quiz slide.
For each quiz slide you’ll need this action to set the value for v_max and to increment the value of v_attempt by 1 to track attempts. This shared action has only 1 parameter: the literal which is the value of v_max for this particular quiz slide. If you want the same number of attempts for all the quiz slides, you can replace this shared action by an advanced action of course.
3. FailureAct (Shared action)
This (conditional) action is triggered by the Last Attempt event of each quiz slide.
It has one parameter as well: the content slide which needs to be used for remediation.
4. Next buttons
Similar to the default Remediation, you need a Next button on each content slide with the action ‘Return to Quiz’.