Rare Tips for Shared Actions


It is not a secret that I am a big fan of Shared Actions. A project without at least one shared action is a big exception to me. From what I hear and read, lot of you don't realize how much time you can save with those mysterious action. This short article will offer some ideas where Shared Actions are used for (maybe) a totally different situation than you expect.

1. Creation of Variables

If you are reading this post, it is very likely that you use system variables as well as user variables. Do you create user variables in each project, and include a proper description and eventually default values?  I have a list of variables which I use very often in projects, here are some examples:

  • v_null: an empty variable used to check if Text Entry Boxes remained empty after a learner clicked its Submit button, or to reset the variable associated with a TEB.
  • v_counter: as the name tells to track a number of clicks, attempts....
  • v_visit: for situations where the content of a slide has to be different on a later visit, you want to track if the slide has been visited
  • v_one, v_two, v_three....: number of variables that can be used for different use cases, like tracking clicks on hotspots, finishing chapters...

Knowledge fact: when you import a shared action in another project, variables not defined as parameters, will be created including the description and default value.

I have a shared action with a list of Assign commands, one for each of those often used variables. It doesn't matter what you assign at all. I drag that shared action from my external Library with shared actions to each new project. Variables are ready for use, even as parameters in other shared actions. 


2. Shared Action without Parameters

Sounds very strange, because the reusability of a shared action is based on parameters? I already gave a first example of such a parameter-less SA under 1.  It is much safer and easier to transfer a shared action to another project than an advanced action. You use the shared action directly or convert it to an advanced action if you prefer (maybe for more editing). Here is an example:

 I use this action to calculate the reference time in seconds (to be used later in calculations) of a frame, mostly the first or last frame of a slide. Defined as a shared action, it needs no parameters. Once dropped into the project Library, I can use it for any frames where I want a reference time.

3. Shared Action as Template 

You can copy an object or a slide, which has advanced actions attached to a new project. But that is not always working great. If you have navigation in the advanced action 'Jump to Slide', that command will often be reset to 'Continue' if that slide is not found. Same for objects, variables etc. 

Less known is that any shared action can be used as a template to create an advanced action. In the top left of the Advanced Actions dialog box, you are used to see 'Blank' which is the default template for an action. Open the dropdown list, and you'll find all shared actions in the project as extra templates:

Choose one of them, you'll have to fill in the parameters, add a name, edit the commands (delete, add as you want) and save as an advanced action. 

Example: a shared action triggered On Enter for a dashboard, checking a number of tracking variables and showing something special after all variables prove that everything has been visited. You can set up the shared action for 4 variables. If you need less or more variables, convert the action to an advanced action and edit it!

What about you?

Do you use shared actions? Did you like these tips? Do you want to have some training about variables/advanced/shared actions?  I love seeing comments on my posts, and promised: you will always get an answer!

Advanced to Shared Action: Step-By-Step (micro-navigation showcase)


After the introduction to Micro-Navigation I explained how to use it for forcing the first view of a slide, and for playing an audio file on first visit. When looking at the resulting advanced actions they are pretty similar in both posts. Moreover you probably will want to use the action on multiple slides in the course, and maybe also in future courses. That sounds like a perfect scenario for conversion of the action to a Shared action. I have been blogging already several times about Shared actions. In the present article I try to explain how to reflect on the use of parameters. Static objects need to be parameters as are states and groups, I label them as 'compulsory'. But Variables and Literals are 'candidate parameters', a well-founded choice for change them in parameters,  can save you lot of time later on. Consider it a good practice example.


When comparing the two advanced actions created in the mentioned articles, there is a small difference: the first decision (which is a standard action) has one command extra in the second advanced action (for Audio). For the ForceAct, the number of seconds to be jumped over is directly entered in the Expression command, for the SkipSlideAudio, Assign is used to store the number of seconds in the user variable v_skip. Both versions work well, but personally for a shared action I prefer the one with the extra Assign command.

What are the parameters for the shared action?

For the first decision (labeled Always in both advanced actions):

  •  'Assign v_skip with 16.5': this first command has two candidate parameters, the variable v_skip and the literal 16.5. The variable can be reused on each slide where the action is needed. Both advanced actions used the same variable in the interactive movie. There is no need to promote that variable to a parameter in that case. However the literal '16.5'  is the number of seconds to be jumped, will have a unique value on each slide, it has to be promoted to a parameter. Parameter 1 = literal. You have to be careful with literals: double-check that the same numerical value is not used anywhere else in the action. In this example there is a second literal '1' in the second decision, Increment command. It has to be different from the first parameter, which is the case.

  • 'Expression v_skip = v_skip * cpInfoFPS': the user variable v_skip is no parameter (see above). The system variable cpInfoFPS has never to be replaced by another variable, will be no parameter neither.

  • 'Increment v_visit by 1': the user variable v_visit has to be unique for each slide, as you can see in the action SkipSlideAufio where another variable has been used. This means that we have to promote that variable to a parameter, parameter 2. The literal '1' however will always be the same, no need to turn it into a parameter. We already double-checked that the literal in the first decision was different from 1.

The second decision is conditional:

  • 'IF v_visit is greater than 1': has two candidate parameters as well. We already indicated that v_visit is a parameter. The literal in this case will always be 1, will never be changed and need not to be a parameter.

  • 'Expression cpCmndGotoFrameAnd Resume = cpInfoCurrentFrame + v_skip': has 3 candidate parameters. Above was already decided that v_skip can be reused on each slide, and the system variables will always be the same.

Shared action Skip_Frames

When you choose to save any of the advanced actions used to skip frames as a Shared Action you'll see that all possible parameters are marked as OK. The reason is that there is no compulsory parameter in this action:

As a result of the analysis above, we need to mark to items as parameters: the tracking variable and the number of seconds to be jumped on later visits. The result will look like this. It is important to give a good description not only for the shared action but also for the marked parameters:

You can assign the shared action to all the slides where you want to jump frames on a later visit. You only have to define a tracking variable and estimate the number of seconds to be jumped. Here is one example setup for the slide where audio had to be jumped on later visits:

You can check in the Library for the Usage of the Shared action, much easier than for advanced actions.

Using Skip_Frames in future projects

Want to reuse this action in other projects? The workflow is described in an older blog post. Short summary:

  1. Use File, Import, External Library and point to the project where you created the shared action.
  2. Library will be opened in a floating panel. Look for 'Skip_Frames' in the Shared Actions subfolder and drag it to the Library of the new project.
  3. Because v_skip is not a parameter in the shared action, it will be created automatically, including the description.
  4. You have to create a tracking variable for each slide to which you want to assign the shared action, and define the duration in seconds to be skipped. Ready!

Play Audio once on First Visit


In a previous post I explained the possible workflows to force the learner to view a slide completely before the Next button appears, but only on first visit. This new use case is similar but for another goal. Most courses will have narration explaining how to use the functionality of the course: how to navigate, how to use the TOC, how to pop up extra information, how to use a dashboard/dynamic menu etc.  When the learner is free to come back to those slides, it can be annoying if she/he has to listen to the audio again. To avoid this I will explain two possible workflows:

  1. Using the On Enter event to trigger an advanced action, which will use the Play Audio command based on checking which visit it is to the slide. It is an easy workflow, with one drawback: for the Play Audio command it is not possible to use the Closed Captioning feature packed with Captivate.
  2. Since Closed Captioning is only possible with Slide audio, this alternative workflow will use micro-navigation to jump to a frame after the end of the audio timeline. If you didn't read my introduction to Micro-navigation, please use this link

Both workflows can be watched in this interactive movie. Be sure to check out later visits by using the Back button. As explained in the previous post, we'll need a tracking user variable. It starts with a default value of 0 and is incremented with each visit to the slide. 

Workflow 1: Play Audio

For each slide where you want to use this action, you'll need a tracking variable. For the slide in the movie where this action was used, the variable was labeled v_visit_PlayAudio. Look at the Preview of the action, which is triggered by the On Enter event of the slide:

It has two decisions:

  • TrackVar is not conditional, will increment the tracking variable (which started at 0).
  • CheckVisit checks the value of v_visit_playaudio. If the value is greater than 1, which means it is not the first visit, nothing will happen (Continue), if it is not greater than 1, which means the first visit, the audio clip will be played.

Workflow 2: Skip frames

Look at the timeline of the slide with the Touareg salt caravan (Ténéré desert):

The Next button appears at 16,5secs. If the visit is not the first, all frames in 16,5secs have to be skipped. We need a tracking variable, which will be labeled v_visit_SlideAudio. It is not possible to reuse the variable which tracked the visits to the previous slide where workflow 1 (Play Audio) was used. I suppose  free navigation is possible, hence tracking visits will need a variable for each slide where you want to use the workflow. However, the variable v_skip, which is used to store the number of frames to be skipped, can be reused for each slide where you want to use this second workflow. It doesn't matter if you want to skip part of the slide to avoid an audio clip to be played the second time, or to avoid that animatios are playing the second time. As you see in this screenshot, the advanced action looks very similar to the one in the first post 'Force first view'.

It is so similar that it was possible to create this action as a duplicate from the one in the post 'First View'. If you are not familiar with duplicating an action, have a look at  Advanced Actions Dialog Box


Such a situation with two (or maybe more) similar actions,  immediately triggers this question for me: can I make this easier, can I save time if using this action multiple times. Two possibilities:

  1. Change the advanced action so that the same action can be applied to both situations? There are two differences in the situations: the literal which is the duration in seconds to be skipped (was 10sec in the first post, 16,5sec in this timeline) Second difference is the tracking variable. For the literal a solution could be found, but that is not the case for the tracking variables because they have to be unique for each slide. This approach is not possible for the present situation.

  2. Convert the advanced action to a shared action, with as little parameters as possible. That would also make it much easier to transfer the action to future projects, and as you learned from my webinar (see summary in this interactive movie) due to the presence o the shared action in the Library, much easier to manage. How to do the conversion and use the shared action, will be the topic of my last post in this sequence.

Webinar Shared Actions!


Thanks to all who attended the webinar, mentioned below. As usual I created a presentation with Captivate (2017) for this webinar. This allowed me to convert it to an interactive movie, which I want to offer to all readers of my blog.  I hope you'll enjoy it and learn something about Shared Actions, which are so ignored by most Captivate users. 

As for a normal training I like to use the subject of the training in the presentation. As you can see in this screenshot of the Library many shared actions were used in the presentation:

Their usage can be found in the Advanced Interaction panel, with the exception of the shared action which was used on the Drag&Drop slide:

I plan to explain some of those shared actions in future blog posts. Another plan is to write a more elaborate workbook for Shared Actions, which can be used for exploring in-depth, but also as a 'cookbook' because it will have recipes. A typical use case for Shared actions are Custom question slides, which are not treated in this short presentation. If you think a workbook would be help you  please send me a note or post a comment.


If you are interested in a live session about using Shared Actions, you can register for the webinar on March 15, at 4pm CET (8am PT).  You'll find the link to the registration form for  webinar 'Dare to Share: Power of Advanced Actions in Captivate'. at the end of this invitation.

The majority of my blog posts are dedicated to advanced and shared actions. Advanced actions is a feature of Captivate since version 4. It allows to extend Captivate's functionaltiy in many ways, without having to learn a programming language. With the point-and-click interface of the new enhanced Advanced Actions dialog box in CP2017, you can realize scripts that will be converted to JS on runtime for HTML output (if you still use SWF output, will be converted to AS3).

Shared actions were new in Captivate version 7. They are a more flexible alternative to Advanced actions, with focus on reuslability. Due to the presence of parameters, to be filled in on assigning a new instance of the shared action to an event, you can adapt the action to each new situation. In Captivate 8 variables and literals became possible parameters as well, thus increasing that usability. Shared actions have some other important advantages over Advanced actions: they will appear in the Library like any other asset. Using the External Libraries feature this makes exchanging shared actions between projects very easy. The Usage button is available for Shared actions.

Variables that are not defined as parameters will be automatically created in a new project when you import the shared action using it. That is a real timesaver.  Some parameters can have only one type (variables, literals, states, audio clips) but most of them can have different types:  they can be a group, an image, a video, whatever you need in that project.

Less known is the ability of using a shared action as a template for the creation of an advanced action. That can be a great time saver. Learn about this feature as well in the webinar


You're welcome to particapte in this webinar, Here is the registration link:

Dare to Share

Be sure: you’ll walk away with many creative ideas!  As a plus: you’ll be working in the brand new Advanced Actions dialog box of Captivate 2017.

More is in a... hyperlink - Dropdown Menu


In my last blog post I demonstrated how a hyperlink can overcome the limitation of states in Captivate, not allowing to add interactive objects to states.
In older versions of Captivate the widget 'Go to Slide' was available: a dropdown menu with slide names, useful to jump to those slides. That widget has disappeared, is not replaced by a Learning interaction (compatible with HTML5). 
Although this widget can be reproduced, using the Dropdown interaction, that solution has several drawbacks. The formatting of the interaction is limited (maximum font size is 14pt), and you would need a variable and a conditional advanced action with as many decisions as you have slides in the dropdown list.
A much easier solution can be found in this article, using hyperlink events. For a consistent behavior of the dropdown effect,  I also used Micronavigation

Hyperlink commands

The list with commands, opening the dropdown list in the Hyperlink dialog box is much shorter than the list with simple actions under the Actions tab. 
Of course the Web page is the first command, since that is what you expect to happen with a hyperlink. 
These commands are not available for a hyperlink event:
  • Continue: since the hyperlink event has no way to prevent 'Continue Playing Project' as is the case for simple actions, this is not that important
  • Return to Quiz: is meant for remediation, normally to be triggered by a Next button
  • Play Audio/Stop Triggered Audio: can always be done using an advanced action
  • Execute Shared Action: which is really a pity :(
  • Pause: can always be done using an advanced action
  • Exit: can always be done using an advanced action
  • Toggle: can always be done using an advanced action
  • Show/Hide TOC: can always be done using an advanced action
  • Show/Hide Playbar: can always be done using an advanced action
  • Lock/Unlock TOC: can always be done using an advanced action
  • State commands: Go to Next State/Go to Previous State cannot be done by advanced action, Go to State is possible.

For hyperlink events some commands have been put together in one dialog box, which is the case for the Slide command:


Watch the movie: after the title slide the dropdown menu 'Go To' appears. When you click on that shape button, another shape wlll drop down. It has 6 hyperlinks, I left them underlined to emphasize their type.

When clicking on a hyperlink you'll be navigated to another slide which has a Back button to return to the Menu slide. The content slides are about the same subject as the previous blog post about popups and Close button. Of course it would be possible to have multiple slides in each 'chapter', and have only selected slides in the dropdown list.

Setup, variables and actions

Objects on Dropdown menu slide

The objects on the slide with the Dropdown menu are visible in this screenshot of its Timeline:

User variable v_start

The shape button SB_Menu (Caption 'Go To') is on top of the originally hidden Smart Shape SS_DropDown, and pauses at 2,6 secs, after all effects have been accomplishedTo mimick the behavior of a dropdown the Effect 'Stretch From Top' is applied to that shape. The effect starts at time 0 and has a duration of 1 sec. The arrow shape ArrowGoTo has some explanation and the effect EaseInFromLeft is applied. The second arrow ArrowDropDown has a similar effect, starting bit later, but that shape is not visible until the button SB_Menu is clicked.

One user variable was created: v_start. It will be used to store the frame number of the first frame of the slide with the dropdown menu. I learned from experience that effects are much more consistent when you use micronavigation instead of applying the effect by an advanced action. The content of the variable will be used to send the playhead back to the first frame of the slide, to have the time-based effect being played.

Events and Actions

1. On Enter (Dropdown menu slide): standard advanced action EnterDropDown

The back button on the content slides send the user to this DropDown slide, and the On Enter event of the slide is used to reset everything as it appeared first time: hiding the shape SS_DropDown, the arrow shape ArrowDropdown, and showing ArrowGoTo. Moreover the number of the first frame of this slide is stored in the variable v_start. This is the script:

2. Success event of the shape button SB_Menu: standard advanced action DropAct

This action will hide the arrow shape ArrowGoTo, show the shape SS_DropDown and its arrow ArrowDropdown and return the playhead to the first frame of the slide with the system variable cpGotoFrameAndResume which has 'Continue' built in. That way the effects for the dropdown menu and the arrow with explanation will appear as they are timed from the start of the slide.

3. Hyperlink events

Contrary to the situation explained in the previous blog post where the hyperlink event was used as Close button, in this case it doesn't matter that the playhead is always released when executing a command by a hyperlink because of the navigation to another slide. The command Slide was used, which opens the dialog box slide. Here the LInk is set to point to the correct content slide. In this screenshot you see the hyperlink setting for the navigation with the item 'Decor':

More is in a...hyperlink - Close button


A while ago I published a list with events able to trigger an action, whether it is a simple, advanced or shared action. Most commonly used events are the slide events, Success/Failure events for interactive objects, Question slide and Quiz events, D&D events. Both the hybrid rollover slidelet events (now deprecated because it is not supported for HTML output) and the Hyperlinks are 'outsiders' but can be very useful as I want to point out with this article (Closing popup or lightbox) and the next article (creating a dropdown list with Jump to actions, equivalent of the former 'Goto Slide' widget). 

Example movie

Watch this two-slide example.

  1. The title slide has a text hyperlink 'Next' to proceed to the next slide.

  2. The second slide has six shape buttons, each opening a popup (it could have been a lightbox as well, work flow is identical). In the popup information you'll find  the text 'Close X' which is a hyperlink  to close the popup.

States and Hyperlink

It is not possible to add interactive objects to a custom state: button, click box, shape button, Text Entry Box, all are greyed out. However it is possible to have a hyperlink within a text container, that will be active for all states of that container. This can be a welcome workaround. It is however not possible to have different actions for the hyperlinks in different states. Since the goal here was to close the popup, I created a shape as text container with 7 states as you can see in this screenshot:

The 'Normal', or default state looks invisible: there is no text in the text container with the exception of the text hyperlink 'Close X'. This was achieved by giving the text hyperlink the color of the background, the text container a Fill with Alpha=0% and no stroke. The other states have a Fill (Alpha=100%), they have information text with a visible color (also for the Text Hyperlink) and an image.


1. Next Hyperlink - Title Slide

The commands for Hyperlinks look a little bit different than the dropdown list in the Actions tab. For hyperlinks commands 'Go to Next Slide', 'Go to Previous Slide' and 'Jump to Slide' are in one dialog box:

2. Shape buttons to open popup - Second slide 'ActionProcess'

Look at the timeline of the second slide: all shape buttons (name starts with SB_) pause the slide at the same time, 15,5 secs. When triggering an action, the playhead should not be released, to allow clicking as many times as wanted, in any sequence on those shape buttons. The number of attempts is left at Infinite.

The only command to be triggered is to change the state from the default 'Normal' state to one of the custom states. The choice is yours: 

  • you can use a simple action (be sure to uncheck the option 'Continue Playing the Project'
  • you can use a one-line advanced action, create duplicates for each button; playhead will not be released
  • you can use a one-line shared action with two parameters (text container and state).

3. "Close X" hyperlink - in text container second slide

Beware: there is NO option to prevent 'Continue Playing the Project' when you assign a command to a hyperlink. That means that you cannot use a simple action, but have to use a standard advanced in this case.It is again the action 'Change state...to Normal.' 

Another difference for hyperlink events: the command Excecute Shared Action is missing. That is too bad, because if it had been available, one shared action would have been able to achieve both showing popup (with the 6 shape buttons) and close the popup (with the Hyperlink).


Hyperlink makes it possible to have an action in a state for an object, although it has to be the same action for each state of the object. You learned about the differences between hyperlink events and other events to trigger an action:

  • There is no way to prevent the playhead from being released if you trigger a simple action; use a standard advanced action.
  • You cannot trigger a shared action with a hyperlink.
  • Some commands have a different look: example is the Slide command (see screenhot in this article).

Force first view - Captivate 8


As a former college professor I don't like to push students/trainees to watch everything in an eLearning course. After all, you can watch without really seeing as well, that doesn't prove anything about the real 'learning' process. Apparently not everyone agrees with my personal opinion and again a question popped up on the Captivate forums in this thread: Force navigation upon FIRST view....


The course was totally linear, which is a requirement for the simple work flow I will propose here. To force the student the first time to have the slide played totally before being able to continue is simple: use a custom Next button, timed at the end of each slide, do not use a playbar but a TOC for navigation to previous slides. And set up the TOC settings to allow navigation only to already visited slides.
To improve the user experience, when he is coming back to an already visited slide, the Next button should appear from the start of the slide. That way he can skip part of the slide if wanted. The easiest way to solve that problem is by using an extra, replacement Next button. Because timing from start till end of a slide is the same for all slides, this can be a shape button put on the first slide that is timed for the rest of the project, always on top. It is not possible to use a shape button on the main master slide because such a button has no ID, which means it cannot be controlled, shown/hidden which is necessary for our use case.
The initial buttons can also be shape buttons and for a seamless user experience I'd recommend to use the same look for both the initial and the replacement Next button. However those initial buttons need to be individual buttons on each slides because not all slides will have the same duration, especially when they have VO attached as slide audio.

Example movie

Watch this movie to check the solution. To make the switch between the initial Next buttons and the replacement Next button clear I used a different style. Moreover I inserted a text container with two variables: the system variable cpInfoCurrentFrame and a user variable v_frames (see later) that are used to solve the problem. To navigate back to already visited slides, open the TOC with the red curved arrow top left. The TOC close button has a similar look. Refresh the browser to start the movie again. I didn't check AutoPlay, you'll have to click on the (ugly) arrow in the middle of the slide.

Events and Variables

I created one user variable: v_frames. The system variable cpInfoCurrentFrame will be used as well.
This variable will be used to store the current frame number when the user clicks on an initial Next button. Example: on the first slide the initialNext button Bt_One will appear at 5 secs and pause at 5.5 secs. When you click that button, you'll see that on the second slide the variable has the value '166' which is about the frame number of 5.5 secs at a speed of 30FPS. It is never totally exact (should be 5.5*30 which is 165, but index starts at 0, the exact number should be 164). But for the purpose it will be used, this is OK.

The used events are:
  1. Success event for the initial Next buttons: rBt_One, Bt_Two, Bt_Three, Bt_Four. I don't need a Next button on the last, fifth slide. Those button will trigger the same advanced action NextAction:
  2. On Enter event of slides 1-4 will trigger a shared action Show_Next:
  3. Success event for the replacement Next Shape button SB_Next executes a simple action: "Go to Next Slide"
  4. On Enter event of slide 5 (last slide) will trigger a simple action: "Hide SB_Next"

Advanced/Shared Actions

Advanced Action "NextAction"

This action, triggered by the initial next buttons on each slide except the last slide, has only two statements:
The frame number of the pausing point (which is where the action is executed by design) will be stored in the user variable v_frames. Then the Go to Next Slide command is done. 
Why did I prefer to use an advanced action over my favorite shared action? I don't need to change this action when applying to another button. You could create a shared action if you expect this action to be used in other projects because it is easier to transfer them using the library. In that case the shared action will not need any parameters. When you transfer it to another project, the user variable v_frames will be created automatically. That is certainly an advantage!

Shared Action "Show_Next"

This is the action that does the trick! It is a conditional action: 
When a user enters a slide for the first time, the frame number of the first slide frame will be greater than the frame number stored in the user variable v_frames. That user variable has in that case the frame number of the Next button pausing point that was on the previous slide. But if the user comes back to this slide, v_frames will store a frame number of a similar Next button pausing point on a later slide. In that case the condition in this shared action will be correct, v_frames will be greater than the cpInfoCurrentFrame. The appropriate button is shown or hidden. It is necessary, for an unknown reason (was not the case in CP6, when I blogged about toggle buttons), you also have to enable/disable as well. This is probably due to the buttons being in exactly the same location, but it was not necessary in a previous version. 
I defined only two parameters in this shared action:
It is not necessary to define the user variable v_frames as a parameter because it is always reused. It is a pity that objects have always to be a parameter, because in this particular case it would have saved some time to be able to deselect SB_Next (the replacement Next button, timed for the rest of the project) as a parameter. Maybe in a future version? Some will prefer advanced actions and duplicates to be edited for each button but remember: multiple instances of a shared action do not increase the file size, whereas multiple duplicates of an advanced action do increase file size. And I like the presence of the shared actions in the Library, and easy way to use them in other projects.


I love to solve this kind of problems, trying to find an easy solution that can be reused over and over again. If you ever are stuck with such a problem, please contact me. I am available as a freelance consultant, and having taught for many years in college, be sure to get some training on top.

Reset Knowledge Slide


This post is for Captivate versions before 9. In version 9 real knowledge slides are introduced. In this post the workaround to use normal question slides as knowledge check slides is treated.

Not a shared actions post this time (still busy with the third post), but a quick tip describing a work flow that I already posted multiple times on the Captivate forums. It is an answer to this question:  "How can I reset a question slide immediately, if it is a pure knowledge check, no scoring". 


You are probably aware of the fact that the function 'Reset' in Captivate is only possible for the whole quiz, and has to be triggered by using the Retake button on the score slide. There is no simple way to reset one question, once it has been submitted. Before submitting it is possible to Clear the answer by the Clear button. For more details about question slides and score slide, check some of my previous posts:

Question Question Slides - part 1

Question Question Slides - part 2

For knowledge slides, where scores don't have to be saved, you will not want to insert a score slide. But if you can cope with the fact that all answers will be cleared also for other knowledge slides in the file, you can create a 'Reset' button for a slide, without having to show the Score slide. 

The Retake button will appear on the score slide if the attempts on quiz level are not exhausted. The attempts are tracked with a system variable cpQuizInfoAttempts.  That variable is incremented when a new attempt is started. 

The idea for the Reset action is simple: navigate the user to the score slide, and immediately back to the slide where he was answer in knowledge question. And that slide will be reset!

Example Movie

Watch this movie, to see the functionality of the Reset button. On each question slide you can use the two-step Submit work flow. Nothing will happen, you'll be able to Reset the answers as many times as you want. You need to click the Next button to go to the next Question. 

Setup Step-by-step

  • Edit the Quiz Preferences, set the number of Attempts to Infinite (or to a high number), it is not really necessary to show the Retake button. Be sure to hide the playbar, to check 'Show Score slide...' although you'll never show that score slide to the user, you need it. Do not allow Backward Movement. Check the two images below.
  • With the setup used in the example, you'll need to have the Next button visible. Do not drag it under the Clear button as I often advice to avoid confusion with the Submit button. 

  • You can use any type of questions, with one exception: Hotspot. Problem with Hotspot is that when the user clicks on the Reset button, it will be considered as a click on a hotspot (and the animation will appear). You see in the example that I even used partial scoring for some MCQ-multiple answer questions.

  • The setup for the question slides: I kept the attempts to 1, but changed the actions both for Success and for Failure to 'No Action', hence the need for a Next button. If you want, you can keep the 'Go to Next Slide' as Success Action, but if you have have partial scored slides, you have to know that partial correct answers will trigger the Success action, which means that the user will not be able to reset and correct his answer.

  • Create a shape button as Reset button. In the example movie I used one of the images from the theme as Fill for a rectangle shape with no stroke, to have a look that is similar to the embedded quiz buttons. To have this button on all the question slides, you can either put it on the Quiz Master slides, or put it on the slide before the first question slide, make it invisible (Properties panel), time it for the rest of the project. I choose for the second work flow, because the shape button gets an ID, can be shown/hidden as wanted. It is not possible to put it on the first question slide, but I made it visible with the On Enter action of the first question slide. More information about buttons on question slide is to be found in a previous blog post: http://blog.lilybiri.com/want-a-button-on-question-slide-in-captivate.

  • The advanced action triggered by the On Success event of the button Bt_Reset is pretty simple:
    • jumps to the Score slide, which will increment the variable cpQuizInfoAttempts, start a new attempt, clears all answers
    • returns to the original slide, using the system variable cpInfoLastVisitedSlide
  • To avoid the user seeing the score slide, you'll need at least one slide before the score slide, and prevent navigation to the last slide. In this case I added one slide, that has no navigation button. Because the Reset button is still visible, I use the On Enter action of this slide to hide it.


  • If you plan to use this action in multiple files, create a shared instead of an advanced action. It is easier to reuse a shared action because it is in the library which you can use as an external library.

  • This type of knowledge questions will probably be between content slides. You have to be aware that all answers are reset with each Reset button on one question slide. Maybe better warn the user if you allow free navigation with a playbar, a TOC or custom buttons.